Privacy Policy
Last Updated: October 24, 2024
1) Information We Collect
We collect information you provide directly to us, such as when you create an account, update your profile, subscribe to a plan, contact support, or make a purchase. This may include: Account details (name, email, login credentials), Transaction details (order identifiers, amounts, payment status), Support communications, and Technical data (IP address, device info). We do not store full payment card details; payments are handled by PCI-compliant processors.
2) How We Use Your Information
We use information to: create and manage accounts and stores; process transactions and deliver digital products; provide customer support; detect and prevent fraud, abuse, and security incidents; improve platform performance (including analytics); and comply with legal obligations and enforce our policies.
3) How We Share Information
We do not sell your personal data. We may share information with: Service providers that help run the platform (payment processing, hosting, email, analytics, fraud prevention), Creators/store owners when necessary to fulfill orders, and Authorities or legal parties if required by law or to protect user safety and platform security.
4) International Transfers
Your information may be processed in countries where we or our service providers operate. We take reasonable steps to apply appropriate safeguards to ensure your data is protected according to international standards.
5) Data Retention
We keep personal data only as long as necessary for the purposes described above, including legal, accounting, tax, and dispute-resolution requirements.
6) Your Rights
Depending on your location, you may have rights to access, correct, delete, or object to certain processing of your personal information. You can request this through account settings or by contacting our team directly.
7) Security
We use industry-standard safeguards such as TLS encryption, access controls, monitoring, and periodic reviews. While we use robust protection, no method of transmission or storage is 100% secure.
8) Cookies
We use cookies and similar technologies for authentication, security, preferences, and analytics. Please see our Cookie Policy for details on how we use tracking technologies.
9) Contact
For privacy questions or requests, contact: privacy@sellhub.io
We value your privacy. For any data protection inquiries, email privacy@sellhub.io